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Privacy Policy

Because protecting your privacy is very important to Encore Transportation and Language Services, we operate our website under the following guidelines to safeguard your personally identifiable information:

Encore Transportation and Language Service policies and procedures for handling customer information have been created with the understanding that Internet technologies are still evolving and that Internet business methods are continuing to evolve to meet the needs and opportunities of the changing technologies. As a result, Encore Transportation and Language Services policies and procedures are subject to change.

What Personal Information does Encore Transportation Services collect and use?

In the course of serving its customers, Encore Transportation and Language Services acquires, stores and transmits customer communications and information that customers may regard as private or sensitive. Some of this information - such as the customer's name, address, telephone number, and social security data - is provided to Encore Transportation and Language Services by its customers in order to establish service. Encore Transportation and Language Services may use customer information to provide its customers with system information or information about new or upgraded services. Other information - such as the customer's account status, choice of services, and customer logs - is created and maintained by Encore Transportation and Language Services in the normal course of providing service. Encore Transportation and Language Services may use cookies, which are small pieces of information that a web site can store in a designated file on a user's computer for various reasons. In addition, Encore Transportation and Language Services may store customers’ electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.

Disclosure of customer information and communications.

Encore Transportation and Language Services will not otherwise disclose its customers personal and account information unless Encore Transportation and Language Services has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of Encore Transportation and Language Services, Encore Transportation Services its customers, or others, or where Encore Transportation and Language Services has a good faith belief that the law requires such disclosure.

Encore Transportation Services also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that Encore Transportation and Language Services stores or transmits for its customers. The circumstances under which Encore Transportation and Language Services will disclose such electronic customer communications are when:

• it is necessary in order to provide service to the customer;

• it is necessary to protect the legitimate interests of Encore Transportation and Language Services and its customers;

• it is required to cooperate with interception orders, warrants, or other legal processes that Encore Transportation and Language Services determines in at its sole discretion to be valid and enforceable; and

• it is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by Encore Transportation and Language Services and appear to pertain to the commission of a crime.

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